Accessibility

Standards

To make sure that we meet the highest standards of access, we actively test and modify our pages to meet the required government level of accessibility, tested against the Web Accessibility Initiative (WAI) recommendations as published by the World Wide Web Consortium (external link).

Occasionally, where we have to use external third-party applications, those pages may not pass all accessibility checks.

Increase the font size on your browser

If you need to increase the size of the text on the screen your internet browser can do that for you.

  • Simply hold down the Ctrl button and click the plus sign (+) to increase and the minus sign (-) to decrease.

The BBC have lots of other advice for making the web easier to use (external link).

Deaf Support Service for Wigan Deaf Community

We work with Topp Language Solutions to provide a remote text, email and video interpreter service for residents with a hearing impairment, available from 8am to 6pm, Monday to Friday.

To access the service, you will need to:

  • Be a person who is deaf / BSL user
  • Have a problem you need support with
  • Live in Wigan Borough

Text or email our friendly team with a brief description of your issue and we’ll get you the support you need.

Useful websites

Contact us

If you or someone you know is experiencing problems accessing our website, or if you have any comments on its accessibility, please contact the web team and we will do our very best to help.

 

© Wigan Council