This accessibility statement applies to www.visitwigan.com.
This website is run by Wigan Council. We want as many people as possible to be able to use this website on a variety of devices.
For example, that means you should be able to:
- Change colours, contrast levels and fonts using browser or device settings
- Zoom in up to 400% without the text spilling off the screen
- Navigate most of the website using a keyboard or speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability (external link).
How accessible this website is
We know some parts of this website are not fully accessible:
- Maps of the borough and districts are not accessible
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can:
If you need any information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can:
We’ll consider your request and get back to you in 10 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (external link).
Technical information about this website’s accessibility
Wigan Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibilty Guidelines (WCAG) 2.2 AA standard.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 (external link) AA standard.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Content that’s not within the scope of the accessibility regulations
Maps
It is not possible to make maps accessible, but we will provide essential information in an accessible format.
Preparation of this accessibility statement
This statement was prepared on 22nd June 2022. It was last reviewed on 29th May 2025.
This website is regularly tested against WCAG 2.2 AA standard using Siteimprove, an automated testing tool. Siteimprove re-scans the whole of our site on a weekly basis, so that we can apply identified fixes on a weekly basis. Their approach to testing is available on the Siteimprove website - see Siteimprove website accessibility checker (external link)
We monitor the result on a weekly basis and fix identified issues applying WCAG 2.2 AA standards, aiming for AAA where possible.
We do a combination of automated and manual testing. Manual testing is undertaken before any new live content goes live and forms part of any pre go live checks.
Our last manual audit of the site for historic content took place in August 2021.